TERMS AND CONDITIONS – junglegap.org
Effective Date: April 10, 2026
Welcome to junglegap.org (“we”, “us”, “our”, or the “Website”). The Website is operated by DKURSOFT LTD, a company registered in England and Wales under company number 16959746, with its registered office at 239 High Street Kensington, London, United Kingdom, W8 6SN.
1. Eligibility and Agreement
You must be at least 18 years old (or the legal age of majority in your jurisdiction) to access and use this Website or complete any transactions. We may require identity verification, including KYC/ID checks, where necessary.
Providing false, inaccurate, or incomplete information is strictly prohibited and may result in account restrictions or legal consequences.
By using the Website, you confirm that you have the legal capacity to enter into binding agreements.
If you are acting on behalf of a business or other legal entity, you confirm that you have the authority to bind that entity to these Terms.
Jurisdiction Restrictions
Our services are available globally, except in jurisdictions subject to international sanctions or legal restrictions.
Access from certain regions may require additional verification procedures. By using the Website, you confirm that your local laws permit such use.
2. Our Services
junglegap.org provides a digital platform enabling users to buy and sell Dota 2 in-game items, which are delivered via Steam trade offers.
Following a completed purchase, items are transferred directly to your linked Steam account.
We do not create, host, or alter any virtual items. Our role is limited to facilitating listings, transactions, and delivery.
All payments are securely processed through authorised third-party payment providers.
3. Account Registration and Security
Access to the platform is provided exclusively through Steam authentication.
You agree to:
● provide accurate and up-to-date information;
● maintain the security of your account;
● accept responsibility for all activity under your account.
We reserve the right to suspend or terminate accounts involved in breaches, fraud, or misuse of the platform.
4. Orders and Payment
By placing an order, you agree to pay the total amount displayed at checkout, including applicable taxes and fees.
Accepted payment methods are displayed during checkout (e.g., cards, PayPal, or other providers).
All payments are processed via authorised third-party providers in compliance with PCI DSS standards. DKURSOFT LTD does not store or hold user payment funds.
Use of unauthorised or fraudulent payment methods is strictly prohibited and may result in immediate cancellation and reporting to authorities.
We reserve the right to cancel or refuse any order due to suspected fraud, pricing errors, or technical issues.
All prices are shown in EUR (€) and may be updated without prior notice.
5. Order Delivery
Once payment is successfully confirmed, purchased items will be delivered via Steam trade offer.
We are not responsible for failed delivery caused by incorrect trade URLs, account restrictions, or user-related issues.
Delivery typically occurs within 7 days, but may take up to 14 days in certain cases due to technical factors.
If delivery cannot be completed, users may request either:
● a replacement item of equivalent value, or
● a full refund at no additional cost.
User Responsibilities
You must:
● provide a valid Steam trade URL;
● ensure Steam Guard and Mobile Authenticator are enabled if required;
● maintain a trade-ready account (no bans, restrictions, or trade holds).
6. Selling Items, Platform Fees & Payouts
Users listing items for sale agree to the following:
Listing and Approval
Items must be correctly categorised and may be reviewed prior to publication. Listings that do not meet platform or risk criteria may be rejected.
Inventory
Items remain in your inventory until sold. You must transfer items exactly as instructed once a sale is completed.
Failure to complete transfers may result in restrictions.
Platform Fee
A 10% commission is applied to all completed sales.
Payouts
Users must provide accurate payout details and may be subject to identity or compliance checks.
All payouts are handled via authorised payment providers. DKURSOFT LTD does not provide financial services.
Payouts are typically completed within 3–7 business days after successful delivery and verification.
Limits:
● Minimum: €10
● Maximum: €5,000 per transaction
Limits may be modified without prior notice.
Payouts may be delayed, reversed, or declined due to:
● fraud suspicion
● AML/KYC issues
● incorrect details
● unsupported payment methods
● restricted jurisdictions
Users can access payout history via their account dashboard.
Fraud Monitoring
All transactions are monitored for fraud, chargebacks, and compliance risks. We reserve the right to suspend or cancel payouts where suspicious activity is detected.
7. Refunds, Returns, and Cancellations
Under UK Consumer Contracts Regulations 2013, users may withdraw within 14 days unless digital content has already been delivered.
By receiving items immediately, you waive this right.
● Orders may only be cancelled before payment processing
● Refund requests must be submitted within 30 days for eligible cases
● Delivered items are generally non-refundable
Approved refunds are processed within 14 days to the original payment method.
We reserve the right to reject abusive or fraudulent refund requests.
8. User Obligations and Prohibited Conduct
You agree not to:
● engage in illegal activities (including fraud or money laundering)
● provide false information
● disrupt or interfere with the Website
● use bots or automation without permission
● bypass restrictions or safeguards
● misuse payout systems
Violations may result in account suspension, fund withholding, or legal action.
9. Intellectual Property
All Website content is owned by DKURSOFT LTD or its licensors.
Dota 2 and related assets belong to Valve Corporation. We are not affiliated with or endorsed by Valve.
10. Privacy and Data Protection
We process personal data in accordance with our Privacy Policy and applicable data protection laws.
Data may be used for:
● KYC verification
● fraud prevention
● transaction processing
● regulatory compliance
11. Limitation of Liability
We do not guarantee uninterrupted operation of the Website.
To the maximum extent permitted by law, we are not liable for indirect or consequential damages.
We are not responsible for third-party platform limitations, including Steam.
12. Indemnity and Termination
You agree to indemnify DKURSOFT LTD against claims arising from:
● breach of Terms
● unlawful activity
● fraudulent transactions
We may suspend or terminate access at our discretion.
13. Changes to Terms
We will notify users of material changes at least 7 days in advance.
14. Governing Law
These Terms are governed by the laws of England and Wales.
15. Contact
DKURSOFT LTD
239 High Street Kensington, London, United Kingdom, W8 6SN
Company No. 16959746
Email: info@junglegap.org
16. Complaints
Complaints can be submitted to info@junglegap.org We aim to resolve issues within 14 business days. EU/UK users may also use: https://ec.europa.eu/consumers/odr