Terms and Conditions

Effective Date: 03.03.2026

Welcome to junglegap.org (“we,” “us,” “our,” or “the Website”).
This Website is managed by DKURSOFT LTD, a company registered in England and Wales under company number 16959746, with its registered office at 239 High Street Kensington, London, United Kingdom, W8 6SN.

By accessing or using junglegap.org, you accept these Terms and Conditions (“Terms”) in full. Please read carefully.

1. ELIGIBILITY AND ACCEPTANCE

  • Users must be at least 18 years old, or the age of legal majority in their jurisdiction, to use the Website, make purchases, or request withdrawals.
  • Users must have the legal authority to enter into binding contracts.
  • Providing false, incomplete, or misleading information is strictly prohibited.
  • If accessing the Website on behalf of an organization, you confirm you have the legal right to bind that entity.
  • Services may be restricted or unavailable depending on your location, applicable laws, or regulations.

2. SERVICES OVERVIEW

  • junglegap.org functions as a platform for trading, buying, and selling digital items, including game skins and virtual content.
  • Purchased items are delivered via Steam trade offers or other supported digital delivery methods.
  • We do not produce, modify, or own any virtual items or games. All intellectual property rights belong to their respective owners.
  • Our role is strictly limited to facilitating access, transactions, and the transfer of digital content.

3. ACCOUNT CREATION AND SECURITY

  • Some Website features require registration or identity verification (KYC/ID).
  • Users must provide accurate, current, and complete information and update it as needed.
  • You are responsible for keeping your account credentials secure and monitoring all activity.
  • Accounts may be suspended or terminated for breaches, fraudulent activity, or misuse.
  • Additional verification may be required for withdrawals or sensitive actions.

4. ORDERS AND PAYMENTS

  • By placing an order, you agree to pay the full purchase price plus applicable taxes.
  • Payment methods available at checkout are processed by authorized third-party providers following PCI DSS standards.
  • DKURSOFT LTD does not retain payment funds.
  • Use of stolen, fraudulent, or unauthorized payment methods is strictly prohibited.
  • We reserve the right to block, suspend, or reverse transactions for technical issues, misuse, or regulatory reasons.
  • Processing times depend on external banks and payment networks and cannot be guaranteed by the Website.

5. DELIVERY OF ITEMS

  • Purchased items will be sent to your Steam account or designated platform.
  • Users must provide valid trade URLs and ensure eligibility for trades (Steam Guard enabled, no restrictions).
  • Delivery typically occurs within 7 days, but may take up to 14 days due to technical or platform-related issues.
  • Refunds or alternative delivery may be requested for items not delivered as described.
  • We are not responsible for failed deliveries caused by invalid trade URLs, platform restrictions, or user-side issues.

6. SELLING ITEMS AND WITHDRAWALS

  • Users selling items must provide correct details and complete item transfers upon sale.
  • Items remain in the seller’s inventory until successfully sold.
  • Platform fees (e.g., 10% commission) may apply.

Withdrawal eligibility requires:

  • Compliance with age and legal requirements
  • Completion of KYC / identity verification
  • Use of supported payment methods
  • Residence in regions where withdrawals are legally permitted

Withdrawal limits

  • Minimum: €10
  • Maximum: €5,000 per transaction

Approved withdrawals are typically processed within 3–7 business days, depending on external institutions.

Withdrawals may be blocked, reversed, or denied due to fraud, errors, AML/KYC issues, unsupported banks/cards, or restricted jurisdictions.

7. REFUNDS AND CANCELLATIONS

  • Digital content delivered via Steam or other platforms is generally non-refundable, except where required by law.
  • Orders can only be canceled before payment is processed.
  • Refunds may be requested within 30 days for undelivered or ineligible items.
  • Refunds are issued to the original payment method, typically within 14 days.
  • Fraudulent or abusive refund requests may be denied.

8. PROHIBITED CONDUCT

Users must not:

  • Engage in illegal activities including money laundering, sanctions evasion, or fraud
  • Provide false or misleading information
  • Attempt to hack, exploit, or disrupt the Website
  • Use bots or automated tools without permission
  • Resell or redistribute items without authorization
  • Circumvent regional restrictions or withdrawal limits

Violations may result in account suspension, fund withholding, or reporting to authorities.

9. INTELLECTUAL PROPERTY

  • All content on junglegap.org (logos, text, graphics, code) is owned by DKURSOFT LTD or its licensors.
  • We do not claim ownership or affiliation with game publishers such as Valve Corporation.
  • All trademarks remain the property of their respective owners.
  • Users may not copy, distribute, or create derivative works without permission.

10. PRIVACY AND DATA

  • Personal data is handled according to our Privacy Policy.
  • Data is used for KYC verification, fraud prevention, compliance, order processing, and withdrawals.
  • DKURSOFT LTD acts as the Data Controller under UK GDPR.
  • Users may access, correct, or delete their personal data.
  • Data may be shared with authorized payment processors when necessary.

11. REGULATORY COMPLIANCE

We enforce AML/KYC procedures, transaction monitoring, and fraud prevention.

Failure to comply may result in delayed withdrawals, account limitations, or suspension.

12. TRANSACTION RECORDS

Users can view transaction and withdrawal histories in their account dashboard, including amounts, dates, and status.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law, DKURSOFT LTD is not liable for indirect or consequential damages, including lost profits.

Liability is not excluded for fraud, intentional misconduct, or other non-limitable liabilities.

We are not responsible for platform restrictions or failures, including those from Steam.

14. INDEMNIFICATION

Users agree to defend and hold harmless DKURSOFT LTD, its affiliates, directors, employees, and agents from claims or losses arising from:

  • Violations of these Terms
  • Fraudulent or abusive transactions
  • Regulatory violations
  • Misuse of the Website

15. MODIFICATIONS TO TERMS

  • DKURSOFT LTD may update these Terms to reflect legal or operational changes.
  • Updated Terms will be published on the Website.
  • Continued use of the Website constitutes acceptance.
  • Users will be notified at least 7 days in advance of material changes.

16. GOVERNING LAW AND DISPUTE RESOLUTION

  • These Terms are governed by the laws of England and Wales.
  • All disputes are subject to the exclusive jurisdiction of courts in England and Wales.
  • Payment disputes are also governed by relevant payment provider rules.
  • Users agree to attempt resolution through support before legal action.

EU/UK consumers may also use the Online Dispute Resolution platform:
https://ec.europa.eu/consumers/odr

17. CONTACT

DKURSOFT LTD
239 High Street Kensington, London, United Kingdom, W8 6SN

Company No: 16959746

Email: info@junglegap.org